When you book direct with Pelican Beach Management you can be confident you are getting the BEST TOTAL PRICE equal to or lower than any third-party online travel agency website. Get all of our great Management Advantage benefits included with your rental at the lowest online rate available, Promised. If you find a lower qualifying rate anywhere else, we will match it!
WHAT IS A QUALIFYING RATE?
To qualify, a competing rate must be publicly available for viewing and booking online and be for the exact same Pelican Beach Management managed rental including room type, number of guests and travel dates. We do not match rates from other property management companies.
WHAT DO I DO IF I FIND A LOWER RATE?
Confirm the room type, number of guests and travel dates of the rate match your desired travel dates exactly. Make note of the website where the lower rate is found. Call (888) 735-4226 and provide the website and rate information to the Vacation Specialist who will verify the rate and update your reservation.
TERMS & CONDITIONS
The competing rate must be for the exact same Pelican Beach Management-managed rental type, travel dates, length of stay, currency, and number of guests. The competing rate must also be publicly viewable and bookable via the internet at the time the claim is reviewed by a Pelican Beach Management Vacation Specialist.
The Best Rate Promise does not apply to unpublished or negotiated rates, or rates pursuant to direct solicitations not intended for the general public.
Rates advertised by competing property management companies, even within the same building, are not eligible for the Best Rate Promise Program.
Websites and online memberships or programs that require a password or login to view resort rates and inventory are not eligible for the Best Rate Promise Program. This includes any memberships or programs in which membership is not automatic and
(i) requires consumers to “opt-in” to become a member,
(ii) requires the use of any online or mobile interface that is password protected, or
(iii) requires consumers to have completed a customer profile.
Group rates, package rates (e.g., those including golf, attraction tickets, food/beverage, etc.), and opaque rates (i.e., those that do not reveal the name and location of the hotel or resort until after booking, such as those available on Priceline.com and Hotwire.com) are not eligible for the Best Rate Promise Program.
Best Rate Promise cannot be combined with any additional discounts or promotional offers.
A standard deposit policies apply at the time of reservation. No courtesy holds.
Pelican Beach Management Vacation Specialists have the sole discretion to determine the validity of a Best Rate Promise claim. In order to be valid, a claim must comply with all the terms of the Best Rate Promise policy.
Pelican Beach Management reserves the right to modify, alter, suspend, or terminate the Best Rate Promise Program at any time without prior notice.